About
About Answer Assurance
Answer Assurance is an independent AI answer monitoring service for regulated and safety-critical product environments. We help quality, regulatory, post-market surveillance, product, and support teams understand how public AI systems and scoped chatbots answer questions about their products.
Our work focuses on identifying inaccurate, unsafe, outdated, unsupported, or regionally inappropriate AI-generated answers and turning those observations into structured findings for internal review.
Who we support
Answer Assurance is built for teams responsible for product information risk, including:
- Quality Assurance
- Regulatory Affairs
- Post-Market Surveillance
- Product Management
- Medical or Clinical Affairs
- Customer Support
- Distributor and ecommerce channel owners
What we evaluate
- Public AI tools
- AI search summaries
- Customer support chatbots
- Distributor or ecommerce chatbots
- Product-related AI answer visibility
- Source accuracy and citation quality
What clients receive
- Tested prompt library
- Captured AI outputs
- Screenshot evidence
- Source comparison
- Finding log
- Severity rationale
- Recommended next steps
- Executive summary
What we do not do
Answer Assurance does not provide legal, regulatory, clinical, medical, or compliance advice. Findings are designed to support internal review by qualified client teams.
Request an AI Answer Audit
If your team needs to understand what AI systems are saying about your products, request a scoped AI Answer Audit.