Privacy Policy

Answer Assurance provides AI answer monitoring services for regulated product companies. This Privacy Policy explains, in plain language, how we collect, use, share, protect, and retain personal information that you submit through this website. It is designed to support baseline privacy practices appropriate for visitors in Canada, the United States, the United Kingdom, and the European Union, and does not constitute legal advice.

• Name
• Company
• Work email
• Role or department
• Product type or industry
• Message or inquiry details you choose to share
• Website usage information, where analytics are enabled

• Contact forms
• Audit request forms
• Email communications you initiate with us
• Cookies or analytics tools, where enabled (see our Cookie Policy)

• Respond to inquiries
• Scope potential services
• Provide requested information or materials
• Improve the website and its content
• Maintain security and prevent misuse
• Send marketing updates only where you have consented or where otherwise permitted by applicable law

Depending on the jurisdiction, we generally rely on:

• Your consent
• Legitimate business purposes, such as responding to your inquiry or operating the website
• Compliance with applicable legal obligations

• Service providers that support hosting, form handling, analytics, email delivery, or customer relationship management
• Professional advisors where reasonably needed
• Authorities where legally required

We do not sell personal information.

Information you submit may be processed in Canada, the United States, or in other jurisdictions where our service providers operate. Data protection laws in those jurisdictions may differ from those in your country of residence.

We use cookies and similar technologies as described in our Cookie Policy. Where non-essential cookies are used, we ask for your consent first.

We retain personal information only as long as is reasonably necessary for the purposes described in this policy, or as required by applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, to withdraw consent, or to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Marketing emails are only sent where you have consented or where otherwise permitted under applicable law, including Canada's Anti-Spam Legislation. You can unsubscribe at any time using the link in any marketing email or by contacting us.

For privacy questions or requests, contact us at privacy@answerassurance.com.